Paper-Roll-BW-e1464792506159

The Client

Two company-owned mills – one a newsprint mill, the other a kraft pulp mill

The Challenge

Both mills faced growing competition that forced prices down even as recessionary factors reduced demand. Management decided to seek help from an expert in process improvement. USC Consulting conducted a feasibility study to identify key areas for improvement in process control, inventory control, supervision, central management, production and maintenance. The study found paper machine efficiency at 85%, serious communication gaps between production and maintenance, and a lack of faith in the mill’s ability to produce to budget.

plus vector plus vector

The Solution

Our team worked side by side with mill personnel on all shifts. Together, we set new production goals and implemented new plans of action. In the newsprint mill, we set an increased production goal from 546 to 600 tons per day without capital expenditure.

First, we established new benchmarks for process performance and set indices to give operators clear targets. We then standardized methods of operation and trained all operators in optimum practices. Supervisors learned new management skills and effective problem-solving techniques, as well as how to inspire employees to work as a team to maintain productivity at targeted levels.

Our approach emphasized managing the mill’s operations in detail. It called for involvement from all levels of management in the daily operating activities, holding them accountable for achieving their goals.

Unlike the newsprint mill, the pulp mill had been operating above its rated capacity. We set a goal of increasing current volume from 624 tons per day to 670 tons per day. After implementing a system of production planning that synchronized all stages of the process, output increased consistently. The area with the least capacity at any one time set the pace for all interdependent areas. This assured a smooth, uninterrupted production process.

To encourage shared responsibility for continuous improvement, senior managers, maintenance crew and support staff met daily for a 15-minute, informal meeting. Everyone was encouraged to raise concerns and suggest solutions. Each participant contributed solutions from their own hands-on knowledge. As a result, a serious fault in the programming sequence of the batch digesters was uncovered and corrected. This would result in a dramatic drop in lost time and an increase in the number of blows.

Performance Results

11% Reduction
in digester cycle time (Newsprint Mill)
47% Reduction
of Stone downtime (Newsprint Mill)
34% Reduction
of winder bad starts (Newsprint Mill)
7% Improvemenent
in Machine Efficiency (Newsprint Mill)
78% Reduction
in overrun inventory (Newsprint Mill)
19% Reduction
of finished goods inventory (Newsprint Mill)
10% Increase
of saleable tons/day (Newsprint Mill)
63% Reduction
of Digester lost time (Kraft Pulp Mill)
89% Reduction
of Digester losses, due to lack of white liquor (Kraft Pulp Mill)
8% Improvement
of Digester production (Kraft Pulp Mill)
11% Reduction
of Chemical cost (Kraft Pulp Mill)
67% Reduction
of R8 puffs (Kraft Pulp Mill)
100% Reduction
in Blowbacks (Kraft Pulp Mill)
7% INCREASE
of Saleable tons/day (Kraft Pulp Mill)

Conclusion

Thanks to a process of strict accountability through an action control system, a 100% improvement was achieved. Our work also uncovered the cause of a blowback problem that had been occurring for years.

As a result of the project, both mills achieved their production goals. According to the mill manager, “In addition to the increase in tonnage, the project has produced needed gains in process, quality and cost control.

plus vector plus vector
USCCG At Work:

Featured Client Results

Mining & Metal 
Worked

Alongside Underground Mine Team To Close a 60,000-Ton Shortfall
  • Attainment to plan improved 13%
  • Overall tons milled increased 4%
  • Output increased 22%
  • Cost per ounce reduced 19.2

USCCG worked alongside mine management and frontline teams to implement a closed-loop management operating system, upgrade short-term planning, and rebuild supervisor accountability. Together, we delivered sustained performance gains with zero capital investment.

Food and Beverage

Collaborated With Poultry Processor To Boost Yield And ReducesLabor Cost
  • Departmental yield improved 6.1%
  • Labor cost per pound reduced 35% in the cook plant pilot

Our team focused on workflow execution and frontline engagement to deliver measurable financial and operational gains for the client.

Manufacturing

Partnered With Steel Mill To Drive Operational Improvements
  • Backlog reduced 45%
  • In-process inventory reduced 40%
  • Throughput increased 7% across operations

USCCG worked directly with plant leadership and operations teams to stabilize operating discipline and increase output without new capital investment.