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USC Consulting Group / About Us

Operations are our business. People make the difference.

Since 1968, USC Consulting Group has worked alongside operations teams to turn potential into lasting performance.

Illustrative operations specialists sharing expertise alongside an assembly machine
USC Consulting Group / Operations specialists since 1968

Our difference

Your operation is unique. Your solution should be too.

We don't believe in one-size-fits-all frameworks. Before we recommend anything, we dig into what truly makes your business tick. Only then do we handpick a team uniquely suited to your challenges. And once we have a plan? We don't disappear. We implement alongside you, train your people, and build in the measurements, processes, and operating systems to make sure the results are here to stay.

  1. 01

    We listen first

    Your challenges are specific. We start by observing, asking questions, and understanding your operation from the inside out, from frontline workers to the executive team.

  2. 02

    We built a plan that fits

    No templates. We develop a detailed, workable plan tailored to your operation, using the right tools from our toolkit, not a predetermined methodology.

  3. 03

    We implement, together

    This is where we're different. We stay through implementation, putting ideas into action, training your team, and making sure improvements stick.

  4. 04

    We ensure sustained results

    Results that fade aren't results. We build in audits, KPI tracking, and the systems your team needs to keep the gains going long after our engagement ends.

Client experience

98.3%

Client satisfaction score

USC published client satisfaction figure, as of 2025

Our team is committed to delivering results.

From opportunity to outcome

A disciplined path. A tailored plan.

Every engagement follows a proven path, shaped by what your operation needs to achieve.

We understand before we act. We begin every engagement with a thorough, honest assessment of your operation. We identify where the real opportunities are, separate the significant from the superficial, and define an engagement scope that matches both your goals and your capacity for change. You’ll know exactly what we’re going to do and why before a single consultant is deployed.

Disciplines & tools

The right expertise.
Not a predetermined answer.

  • Business Intelligence
  • AI - Predictive Analytics
  • Asset Performance Management
  • Supply Chain Optimization
  • Process Improvement
  • Statistical Process Control
  • Strategic Sourcing
  • Lean Six Sigma

Our leadership

The people accountable
for your results.

Our senior team has seen your challenges before. Expect leadership that stays engaged, hands-on, and focused on your success.

Executive Leaders

Vice Presidents

Account Executives

Operations Managers

Analysts

USC employee ownership

Employee-owned

Invested in your Success as an Employee-Owned Company

At USC Consulting Group, the people working on your project aren't just employees, they're owners. As an employee-owned company, every member of our team has a personal stake in the quality of the work we deliver. That ownership culture shows up in ways that matter to you: consultants who are more engaged, more accountable, and more committed to getting it right.

Research consistently shows that employee-owned companies outperform their peers in productivity, profitability, and retention. What does this mean for you? A team that stays together, knows each other's strengths, and brings that stability to your engagement. When our clients succeed, our people do too.

Explore employee ownership →

Your next step

Let’s talk about your operation.

Bring us your challenge. We’ll help you see where to start.

Start a conversation
Continue exploringOur Approach Hands-on partnership, from insight to execution.