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8 plants, 19 warehouses, 3,000 staff, Food & Beverage case study

Case study · Food & Beverage

Feed producer cuts operating costs $11.7M in its sixth initiative with USC

A European-owned feed producer brought USC back for a sixth consecutive initiative. USC set up a project management office, clear roles and an operating system for inbound, outbound and transport.

Results

$11.7M

reduction in operating expense

This was repeat work at the producer's largest site.

The situation

With 3,000 staff, eight plants and 19 warehouses, the producer needed to cut operating costs and fix project discipline.

What the assessment found

  • Weak project management
  • No standard work
  • Inventory shrinkage
  • Poor maintenance

How the work was done

Projects: run them to plan

Set up a project management office (PMO).

Roles: clear at every level

Defined roles and accountability at every level.

Logistics: one operating system

Built an operating system for inbound, outbound and transport, with standard operating procedures and daily key performance indicators.

$11.7M

reduction in operating expense

Lasting impact

Operating expense fell $11.7 million by the time of publication, and the producer continued its run of initiatives with USC.

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