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Milling and packaging operation, southern U.S., Food & Beverage case study

Case study · Food & Beverage

Food manufacturer reaches $16M in annualized benefits in half the planned time

A food manufacturer that had just won a major brand account was missing on-time, in-full targets, overfilling bags by 12% and running low throughput. USC installed sales, inventory and operations planning (SIOP) and a management operating system, cutting waste and giveaway.

Results

$16M

in annualized benefits, against a $3.5M target

Benefits are annualized, reached in 12 weeks against a 24-week plan.

The situation

After winning a major account for a well-loved brand, the manufacturer struggled to deliver on time and in full. Product piled up on the floor, bags averaged 12% overfill, throughput was low and rework was heavy.

What the assessment found

  • Fill targets set above the upper control limits to meet a parent-company weight rule stricter than the FDA's
  • Run rates set low, with little confidence throughput could rise safely
  • No maintenance schedule; machines ran until they failed
  • Floor waste accepted as normal; packaging efficiency not a focus for shift leaders

How the work was done

Planning: install SIOP

Set up Sales, Inventory & Operations Planning to connect demand, supply and finance, and dropped unprofitable customers to cut packaging complexity and lengthen runs.

Giveaway: control fill weights

Applied statistical process control to move fill targets off the upper control limits while still meeting the weight requirement.

Waste: close the leaks

Traced waste from receiving to shipping, including conveyances and packaging lines, and used process changes and training to clear the floor.

Floor: run by the numbers

Installed management operating system tools, scheduled maintenance and corrective-action follow-up in milling and packaging.

Lasting impact

Throughput nearly doubled, waste and giveaway fell, and on-time delivery and customer satisfaction improved. The manufacturer reached $16 million in annualized benefits in half the time planned, with planning and operations working from the same numbers.

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