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Multi-billion-dollar family-owned food processor, Food & Beverage case study

Case study · Food & Beverage

Fifth-generation food processor earns back more than four times its investment

A fifth-generation food processor was losing nearly $60,000 a month in an aging plant when its main market collapsed and it opened a new facility anyway. USC built a management operating system and applied Lean Six Sigma across both.

Results

4:1

return on investment

The processor reported a return of more than four to one.

The situation

Coming off a good year, the processor wanted to keep its momentum, but it was losing nearly $60,000 a month. Then the market for its ramped-up product line bottomed out.

What the assessment found

  • A 125-year-old plant laid out like a maze
  • Bottlenecks and a lack of storage
  • Managers stretched across a new facility and an added shift

How the work was done

System: find and remove waste

Engaged team members to run management operating system elements that identify, quantify and eliminate waste, with key performance indicators and visual management tools.

Lean Six Sigma: fix the process

USC's Master Black Belt led work to raise uptime, capacity and throughput, attack yield losses and speed shift start-ups to first good product.

Supervisors: coach on the floor

Coached supervisors on the shop floor, documented and shared best practices by area, and set up audits to sustain the new systems.

Lasting impact

The processor went from good to great in a hard market, ready for the market's turn and positioned for its next generation of family ownership.

Related case studies

Aging plant, shrinking market, same expectations?