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Global HVAC and water heating producer, Manufacturing case study

Case study · Manufacturing

HVAC maker saves $14M through inventory management while meeting big-box service terms

To win a big-box retail contract, a heating, cooling and water heating producer had to serve more than 2,000 stores with four-hour service in major markets. USC modeled its North American distribution network and inventory strategy.

Results

$14M

in savings from better inventory management

The network met the retailer's required service level.

The situation

The company had just won a potentially lucrative contract with a high-profile big-box retailer. Meeting its service terms meant revamping North American warehousing and distribution to support more than 2,000 stores and hundreds of installation contractors, with four-hour service in every major metropolitan market.

What the assessment found

  • Product records in disarray across brands and item numbers
  • No model linking demand, inventory and delivery costs

How the work was done

Data: clean up and forecast

Standardized item numbers across brands, compiled retail sales data and forecast growth at one, three and five years to place preliminary distribution points.

Network: model the footprint

Built a dynamic logistics and distribution model to find the number and location of distribution centers that met the retailer's terms at lowest cost.

Costs: price every option

Defined storage and outbound costs by region and linked them to each location option, with a master file of truck-loading dimensions and weights.

$14M

in savings from better inventory management

“All in all, USCCG delivered an executable plan with a high probability of success.”
Chief operating officer

Lasting impact

The network met the retailer's required service level at minimum cost, the company became the retailer's preferred HVAC systems supplier, and it kept a modeling tool for future inventory and delivery decisions.

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