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Custom energy-generation equipment manufacturer, Manufacturing case study

Case study · Manufacturing

Energy equipment maker delivers an $18.4M turnaround and doubles productivity

Inaccurate heat-treat records put a custom energy-generation equipment maker under a regulator's enhanced surveillance, with liquidated damages exposure above $300 million. USC closed gaps in its operating system and brought foremen into daily plan-do-check-act supervision.

Results

$18.4M

turnaround, reaching break-even against budget

85%

productivity, up from under 50%

25%

of work in first-of-a-kind status, down from 50%

Schedule performance also rose above 0.95.

The situation

Inaccurate heat-treat records led a national regulator to place the company under enhanced surveillance, liquidated damages exposure exceeded $300 million, and a growth project ran 18 months late.

What the assessment found

  • Foremen not working in a plan-do-check-act cycle
  • Productivity under 50%
  • Half of all work first-of-a-kind

How the work was done

Goals: stabilize first

Set goals to stabilize the business, raise productivity and on-time delivery, and cut cycle time and work in process.

Supervision: plan-do-check-act on the floor

Closed gaps in the management operating system and engaged foremen and associates in plan-do-check-act supervision.

85%

productivity, up from under 50%

First-of-a-kind: manage the work

Introduced a new process to manage first-of-a-kind work.

25%

of work first-of-a-kind, down from 50%

Lasting impact

Liquidated damages exposure fell, the business returned to break-even against budget, and the company won new business.

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