Your visit, your choice

Allow privacy-conscious page and link analytics to help USC improve this website. No recordings, typed-field capture or fingerprinting. Records expire after 30 days. Cookie policy

Start a Conversation
Representative illustration: A wastewater provider was 75% through the year but under 60% of the sewer line footage its city contract required.

Case Study · Utilities & Infrastructure

A wastewater provider was 75% through the year but under 60% of the sewer line footage its city contract required.

← All case studies

1Challenge

The contract required 2.6 million feet a year, and missing it meant costly fines, as in the year before. Crews were unbalanced, trucks sat idle and crews planned their own work.

2Approach

  • Set reasonable expectations per task and built a resource capacity plan; added two temporary laborers and six Saturdays
  • Added a fleet availability matrix so supervisors could match equipment to available labor
  • Made supervisors assign work and set a footage expectation for each crew every day

3Results

13K→65K ft

Pipe serviced per week

700→1,800 ft

Per truck per day

Mid-60s→90%+

Equipment utilization

The annual footage goal was met before Christmas, with less reliance on subcontractors.

Energy & Utilities →

Want results like these?

Find out where your operation's biggest opportunities are.

Start with an Assessment

© USC Consulting Group 2026 | Utilities & Infrastructure. Representative industry image. Results are engagement-specific; sizing and forecast figures are labeled as such.