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Representative illustration: A logistics firm built through 60 years of acquisitions had no standard transactional processes and could not track performance.

Case Study · Transportation & Logistics

A logistics firm built through 60 years of acquisitions had no standard transactional processes and could not track performance.

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1Challenge

Multiple information systems across the business made consistent operational and financial reporting difficult, and economies of scale went unrealized.

2Approach

  • Focused on booking, dispatch, tracking, loading, delivery, AR-AP and general ledger
  • Standardized processes across locations with standard transaction times and process monitoring
  • Built a common reporting platform with standard KPIs to compare business verticals

3Results

24%

Transactional SG&A cost reduction

45%

Fleet maintenance cost reduction

35%

Labor cost per revenue reduction

20–25%

Transactional cost reduction

A scalable base that supported a major acquisition growing the business 40%.

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© USC Consulting Group 2026 | Transportation & Logistics. Representative industry image. Results are engagement-specific; sizing and forecast figures are labeled as such.