A gas distribution company needed to standardize project management and control construction costs on pipeline integrity work.

Projects were planned and executed, but construction could not be managed efficiently. Engineers lacked financial-oversight experience, and the company kept losing skilled workers.

• Set up a training program and formal logging of field experience and safety-critical elements
• Tightened project controls with construction partners, down to foremen's timesheets, with better cost tracking and forecasting
• Rewrote processes and procedures to give clear roles in capital project development and execution

Projects delivered on time and on budget; the team later earned an engineering award.