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Representative illustration: An intermediate North American gold producer needed to resolve major operational issues and secure its position as a low-cost producer.

Case Study · Mining & Metals

An intermediate North American gold producer needed to resolve major operational issues and secure its position as a low-cost producer.

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1Challenge

Downtime from ineffective mobile maintenance, weak mine-to-mill interface and no role-based targets for dispatchers, drillers, graders and others.

2Approach

  • Implemented an advanced MOS for maintenance and mine production through the EIP
  • Built an MOS for the mine-to-mill interface with daily visibility
  • Streamlined KPI reporting and promoted field-based best practices

3Results

40%

Reduction in maintenance backlog

24%

Increase in ore tonnes processed per day

18%

Increase in fleet productivity

Results sustained over two 25-week periods.

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© USC Consulting Group 2026 | Mining & Metals. Representative industry image. Results are engagement-specific; sizing and forecast figures are labeled as such.