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6 Operational Excellence Strategies to Score the Touchdown Every Time (video)


All championship-caliber teams are able to transfer plays on a chalkboard to game winning performances on the field. There is a strategy laid out and the players execute that plan to perfection. This is no different for a manufacturer’s operations team looking to achieve operational excellence.

Operational excellence strategies must involve every player in an organization knowing and driving the game plan. Each member of the team understands that product moves from Process A to Process B and so on in a specific quantity, at a specific time, to a specific location. If it doesn’t, then like a quarterback calls an audible, they recognize something is wrong and make corrective actions.

Reaching the OpEx end zone requires your operations personnel to be key players in creating and delivering products with meritorious results. Your operational excellence strategies need to include effective value stream and work flow cycles. The Flow of Value to your fans (the customer) can be seen by every employee and can be fixed should that process break down.

Having the right strategies in place in the game of operational excellence can make you feel like it’s 1st and goal… not 4th and long. Like hashmarks on the field, your success may be a matter of inches. With the right strategy, you can escape the blitz and come through in the clutch.

Watch this game tape for six plays that can help you achieve operational excellence:

1) Recruit the right players: Your employees and the culture they create in the workplace are pivotal to execution

2) Know the X’s and O’s: Map out and define what operational excellence actually looks like for your team

3) Trust your roster: Empower your workers with a game plan so they can make corrections when issues arise

4) Play to the whistle: When trying to reach your goal, don’t relent; true operational excellence revolves around continuous improvement

5) Review the game film: Establishing and interpreting KPIs help you evaluate the quality of performance

6) Support your fans: Understanding your customers’ needs and what it takes to satisfy them provides value propositions

If you have the desire, USC Consulting Group has the coaching successes and “in the trenches” experience. We can guide your team to the operational excellence end zone. Contact us today.


Looking to empower your performance? Contact USC


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