Read about how techniques such as value stream mapping, Pareto analysis and observations audits were used to create transparency for Laboratory Operations at the pediatric hospital, Children's of Alabama. This helped to understand why lab test turnaround times varied, and to establish current vs. optimal performance levels, eliminate or minimize the wastes causing performance gaps. The implementation of a first-in, first out system (rather than batching samples) and a laboratory management operating system to monitor performance allowed them to reduce turnaround times by over 50% across all test types.
