Case study · Mining & Metals
Iron ore producer readies an operating model for a new mine in 11 months
One of Canada's largest iron ore producers needed a new asset's operating model in line with its corporate model before go-live. USC designed the future-state model and structure, with a change plan tailored to each stakeholder group.
Scope of the work
1,500+
employees affected
11
months from definition to execution
5
stage-gate steps
The situation
The new asset had to run the corporate way from day one: its operating model and structure needed to be designed and agreed before the corporate model went live.
What made it hard
- A new asset to fit into an established corporate model
- A fixed go-live date for the corporate model
- More than 1,500 employees affected by the change
How the work was done
- 01
Design: define the model
Defined the operating model, structure, talent map and job profiles.
- 02
Change: tie it to governance
Integrated change management with program governance.
- 03
Training: plan by stakeholder group
Built a training strategy for each stakeholder group.
Lasting impact
The work moved from definition to execution in 11 months, through five stage-gate steps.
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